Wolff/SMG

Wolff/SMG

The Partner

Wolff/SMG has been helping clients expand their markets and grow their customer base for over 40 years. They are a one-stop shop for warehousing, fulfillment, and promotional support services and excel at “support, pack, ship” operations.

The Partner

Wolff/SMG has been helping clients expand their markets and grow their customer base for over 40 years. They are a one-stop shop for warehousing, fulfillment, and promotional support services and excel at “support, pack, ship” operations.

The Challenge

Wolff/SMG provides third-party mailing services to its customers. Orders arrived in the form of a comma-separated text or *.csv file. The files were then imported into Microsoft Excel, and all processing was completed using Excel’s features.

Because of the sheer volume of orders processed in a single week (over 80,000 per week), managing work orders and invoices became a liability. Invoicing was up to 3 months late due to the inability to reconcile customer orders with work orders and their costs.

The Solution

We created a software system that facilitates the import of the CSV files, generates Customer Orders and Production Work Orders, captures production costs (postage & labor), and then invoices customers based on the Work Orders processed. Along with Order tracking, the solution tracks inventory levels related to production.

The Architecture Design

  • Application Development Platform: Visual Studio (C#), .NET Core, and Angular

  • Database Platform: SQL Server

The Challenge

Wolff/SMG provides third-party mailing services to its customers. Orders arrived in the form of a comma-separated text or *.csv file. The files were then imported into Microsoft Excel, and all processing was completed using Excel’s features.

Because of the sheer volume of orders processed in a single week (over 80,000 per week), managing work orders and invoices became a liability. Invoicing was up to 3 months late due to the inability to reconcile customer orders with work orders and their costs.

The Solution

We created a software system that facilitates the import of the CSV files, generates Customer Orders and Production Work Orders, captures production costs (postage & labor), and then invoices customers based on the Work Orders processed. Along with Order tracking, the solution tracks inventory levels related to production.

The Architecture Design

  • Application Development Platform: Visual Studio (C#), .NET Core, and Angular

  • Database Platform: SQL Server

The result

“Wolff/SMG is a stronger company due to Ethany’s contribution to developing the software at the core of our business operations. Ethany took the time to understand the business and allowed Wolff/SMG staff to “de-bug” presented solutions and stay with us today to maintain a terrific system that makes a difference in service to our clients. Great people; great work.”

Ray DelMonte | President

The result

“Wolff/SMG is a stronger company due to Ethany’s contribution to developing the software at the core of our business operations. Ethany took the time to understand the business and allowed Wolff/SMG staff to “de-bug” presented solutions and stay with us today to maintain a terrific system that makes a difference in service to our clients. Great people; great work.”

Ray DelMonte | President

Get started free

We start every client interaction with a free strategy session to help determine the right solution for your business right now and how to best make your business future-proof.

We are looking forward to chatting with you soon!

Copyright © 2023 ETHANY Corporation

Get started free

We start every client interaction with a free strategy session to help determine the right solution for your business right now and how to best make your business future-proof.

Please send us a bit of information about yourself. To prepare you for our conversation, these are some of the questions we ask:

  • Who you are?

  • What's your business

  • How can we help you?

  • When would you be ready to start?

  • Are you happy with your business software solutions today?

  • Where would you like to see your business software solutions go in the future?

We are looking forward to chatting with you soon!