Software support

Software support

Statistics

Statistics

ETHANY software support process

We provide software support for all types of software, no matter how it was developed – by our company or some other vendors.

Our team of experts has a well defined process to extend and maintain your new and legacy software solutions so that they work seamlessly by providing advice and proactive support as you need it.

ETHANY software support process

We provide software support for all types of software, no matter how it was developed – by our company or some other vendors.

Our team of experts has a well defined process to extend and maintain your new and legacy software solutions so that they work seamlessly by providing advice and proactive support as you need it.

Software support services

We provide basic and advanced software support services to support the unique needs of our clients.

Our technicians have a vast amount of experience including:

  • Maintaining software following project completion

  • Supporting legacy systems and software products developed by outside vendors

  • Storing source code for effective technical support and maintenance

  • Managing project documentation, user manuals, and run books

Software support is a vital part of business – so let our trusted experts take control for you.

Software support services

We provide basic and advanced software support services to support the unique needs of our clients.

Our technicians have a vast amount of experience including:

  • Maintaining software following project completion

  • Supporting legacy systems and software products developed by outside vendors

  • Storing source code for effective technical support and maintenance

  • Managing project documentation, user manuals, and run books

Software support is a vital part of business – so let our trusted experts take control for you.

System enhancements

ETHANY can help you design, develop, and implement new features allowing you to seamlessly integrate them with other elements or third-party applications used within your organization.

Our architects will provide a detailed integration framework to guide the process and ensure accuracy.

Software upgrade

ETHANY can perform a software audit and make recommendations on what can be improved and how.

Once complete our architects will share their findings, offer a detailed action plan, and present technology solutions to implement system improvements.

Ongoing support team

ETHANY has over 35 years of providing Software Support services. Our dedicated technical support teams provide flexible support options to meet your unique needs.

Our ongoing software support and maintenance services include break/fix services, bug fixing, troubleshooting, backup, ongoing guidance, and advisory.

Specialists are always available to address your software-related issues, which gives you better software performance, managed security, enhanced business continuity, and overall company efficiency.

System enhancements

ETHANY can help you design, develop, and implement new features allowing you to seamlessly integrate them with other elements or third-party applications used within your organization.

Our architects will provide a detailed integration framework to guide the process and ensure accuracy.

Software upgrade

ETHANY can perform a software audit and make recommendations on what can be improved and how.

Once complete our architects will share their findings, offer a detailed action plan, and present technology solutions to implement system improvements.

Ongoing support team

ETHANY has over 35 years of providing Software Support services. Our dedicated technical support teams provide flexible support options to meet your unique needs.

Our ongoing software support and maintenance services include break/fix services, bug fixing, troubleshooting, backup, ongoing guidance, and advisory.

Specialists are always available to address your software-related issues, which gives you better software performance, managed security, enhanced business continuity, and overall company efficiency.

Clients and past projects

“The ETHANY team was a valuable partner in developing a customized
IT solution that improved process efficiency, organizational communication, and
interdepartmental alignment”

“The ETHANY team was a valuable partner in developing a customized IT solution that improved process efficiency, organizational communication, and interdepartmental alignment”

“The journey with ETHANY, during the Pandemic no less, turned out to be one of the most successful consulting experiences I’ve ever participated in”

“Wolff/SMG is a stronger company due to ETHANY’s contribution to developing the software at the core of our business operations”

“ETHANY followed a well-defined process at every step with focused attention to detail and precision”

“Working with ETHANY allowed adjustments on all costs, including labor, safety equipment, heavy equipment, and travel expenses”

Clients and past projects

“The ETHANY team was a valuable partner in developing a customized
IT solution that improved process efficiency, organizational communication, and
interdepartmental alignment”

“The ETHANY team was a valuable partner in developing a customized IT solution that improved process efficiency, organizational communication, and interdepartmental alignment”

“The journey with ETHANY, during the Pandemic no less, turned out to be one of the most successful consulting experiences I’ve ever participated in”

“Wolff/SMG is a stronger company due to ETHANY’s contribution to developing the software at the core of our business operations”

“ETHANY followed a well-defined process at every step with focused attention to detail and precision”

“Working with ETHANY allowed adjustments on all costs, including labor, safety equipment, heavy equipment, and travel expenses”

Get started free

We start every client interaction with a free strategy session to help determine the right solution for your business right now and how to best make your business future-proof.

Please send us a bit of information about yourself. To prepare you for our conversation, these are some of the questions we ask:

  • Who you are?

  • What's your business

  • How can we help you?

  • When would you be ready to start?

  • Are you happy with your business software solutions today?

  • Where would you like to see your business software solutions go in the future?

We are looking forward to chatting with you soon!

Get started free

We start every client interaction with a free strategy session to help determine the right solution for your business right now and how to best make your business future-proof.

We are looking forward to chatting with you soon!

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