Case Studies

Interested in Working with Us ?

Case Studies

Interested in Working with Us ?

Regional Distributors, Inc.

The Partner

As a key player in commercial product distribution across the Northeast, Regional Distributors, Inc. offered various products, ranging from cleaning supplies to restaurant equipment.

The Challenge

Regional Distributors experienced critical system failures and compromised operational efficiency due to slow response times and low prioritization from previous service providers. These delays disrupted business continuity, harming customer satisfaction and losing business opportunities.

The Solution

ETHANY swiftly intervened, rapidly resolving critical system failures and eliminating a significant backlog of support tickets. By implementing targeted software enhancements and advanced automation at the distribution center, ETHANY streamlined operations and significantly reduced manual workloads. Regional Distributors experienced immediate improvements in operational efficiency, reduced downtime, enhanced reliability, and stabilized their business processes, strengthening customer satisfaction and supporting new business opportunities.

The Architecture Design

  • Application Development Platform: Visual Studio (C#), .NET Framework 4.8,  Microsoft MVC (Model-View-Controller)

  • Database: SQL Server Database

  • API Integrations: Amazon SP (Service Provider) API, Epicor Eclipse ERP

  • SFTP Exchanges: Secure File Transfer Protocol (SFTP), Secure, encrypted file transfers

  • Logging: NLog - Detailed logging of system activities and errors

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We start every client interaction with a free strategy session to help determine the right solution for your business right now and how to best make your business future-proof.

We are looking forward to chatting with you soon!

Let's Talk!

By providing my phone number to ETHANY Corp., I agree and acknowledge that ETHANY may send text messages to my wireless phone number for any purpose. Message and data rates may apply. Message frequency will vary, and you will be able to Opt-out by replying “STOP”. For more information on how your data will be handled, please visit https://www.ethany.com/policies

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Get started free

We start every client interaction with a free strategy session to help determine the right solution for your business right now and how to best make your business future-proof.

Please send us a bit of information about yourself. To prepare you for our conversation, these are some of the questions we ask:

  • Who you are?

  • What's your business

  • How can we help you?

  • When would you be ready to start?

  • Are you happy with your business software solutions today?

  • Where would you like to see your business software solutions go in the future?

We are looking forward to chatting with you soon!

Let's Talk!

By providing my phone number to ETHANY Corp., I agree and acknowledge that ETHANY may send text messages to my wireless phone number for any purpose. Message and data rates may apply. Message frequency will vary, and you will be able to Opt-out by replying “STOP”. For more information on how your data will be handled, please visit https://www.ethany.com/policies